Privacy Policy

If you enable App usage analytics in Privacy Choices, we record signed-in use of the installed member app using your portal account identifier, a random app-instance identifier stored as a hash on the server, a broad device category and server-recorded first/last use times. We use aggregate, restricted staff reports to understand app adoption and recent activity. We do not use fingerprinting, collect raw browser details for this feature, or request notification permission. Notification subscription counts come from separately requested notification records and are not proof of installation or delivery.

These are observed usage counts, not a registry of currently installed apps. Clearing browser data, reinstalling or using multiple devices can change instance counts. Tracking starts only after you opt in and use the installed app while signed in. An earlier choice to enable chat/reviews does not enable this new purpose. Turning off analytics stops future reporting but does not erase previous records. Usage records are linked to your account and are removed with account deletion; contact info@therangeri.com for privacy requests.

This Privacy Policy describes information handled by Range, Inc., doing business as The Range. We receive information provided through inquiries, bookings, memberships, household or guest invitations, portal accounts, profile updates, and separate range waivers. It can include name, contact details, address, date of birth, photo, membership and booking history, training records, and messages. Waiver records can include the signed agreement, signature or electronic acceptance, initials, signing date, document reference, renewal/expiration status, firearm-eligibility declarations, and applicable parent/guardian and minor details. When providing another person's details, ensure you are authorized and tell them how those details will be used.

Technical information includes IP address, request time, device/browser details, security events, and error reports. Optional chat and review embeds can communicate device and interaction information to providers once enabled. See /cookies for browser storage; server logs are distinct from cookies.

Requested eligibility-discount documents are sent to our AI screening service provider for limited automated screening. The Range does not intentionally retain the document after that request. Providers may retain data under their policies. Avoid unnecessary sensitive information; contact staff for help with a disputed screening result.

We use information to deliver requested services, manage bookings and memberships, administer household and guest access, verify benefits, support safety and check-in, answer questions, send account and booking notices, prevent abuse, investigate errors, and comply with law. We use waiver records to verify participation requirements and annual renewal, confirm applicable guardian authority, administer safety requirements, and document the agreement for disputes or legal obligations. Signing the range waiver is not by itself consent to optional tracking or unrelated marketing.

Our payment processor collects card/bank credentials and processes payments and ACH mandates. We receive limited billing, transaction, subscription, and payment-status information, not full bank-login credentials or complete card numbers. Checkout acceptance records retain the policy version, server timestamp, selected service and billing details, and payment reference to verify the terms accepted.

The separate range waiver asks participants to certify their legal eligibility to possess firearms and ammunition. Those declarations can concern legal restrictions, convictions, or court orders. We use the declarations and related records for staff review of participation requirements, safety, and legal obligations; a certification is not a substitute for applicable law or legal advice. Do not send medical records, court documents, or detailed criminal-history information through ordinary website forms or chat. Ask staff which information is required and how to provide it securely.

The supplied range waiver also contains a use-of-likeness provision concerning photographs, video, and a participant's name. We may use such material consistently with valid permissions and applicable law. Accepting Website Terms, booking, or enabling cookies does not itself grant that permission. Ask staff about the waiver provision before signing, or contact info@therangeri.com about an image, name-use, or privacy request. We will review the request in light of the applicable permissions and law.

Our service providers support contact management, calendars, messaging, chat, customer reviews, account authentication, portal records, payments and bank verification, website hosting, abuse prevention, requested AI eligibility screening, and font delivery. External requests can disclose an IP address and browser information even without a cookie. Third-party services may receive information about interactions and recognize a browser across visits under their own policies.

We may disclose information to service providers acting for us, advisers, authorities where required by law or necessary to protect safety or legal rights, a business successor, or others at your direction. Separately linked retail and social sites have their own notices.

We do not upload customer lists to advertising platforms or use targeted advertising or retargeting pixels. Optional chat and reviews are disabled until enabled through Privacy Choices. Enabling them is not an advertising or marketing opt-in. If our advertising practices change, we will update disclosures and provide legally required controls before introducing those uses. Contact us about an applicable sale, sharing, or targeted-advertising opt-out.

Use promotional-email unsubscribe links or reply STOP to promotional texts where offered. Contact staff if an opt-out fails. Booking, safety, security, and requested-service notices may still be sent where permitted. Purchasing, accepting Website Terms, enabling chat, or supplying a phone number is not by itself consent to unrelated automated marketing calls/texts. Marketing permissions must be collected separately where required.

Email info@therangeri.com to request access, correction, deletion, a copy of your information, or an applicable opt-out of sale, sharing, targeted advertising, or certain profiling. Identify the account and request without sending identification documents or payment credentials initially. We may verify identity or an agent's authority and retain records required for transactions, safety, security, or law.

Rights and deadlines depend on applicable law and coverage thresholds. Where Rhode Island's customer-rights requirements apply, the ordinary response period is 45 days, with a permitted 45-day extension explained within the initial period. Appeal a refusal to the same email with subject Privacy appeal; where applicable, we respond within 60 days. If denied, you may complain to the Rhode Island Attorney General. Other applicable state rights and deadlines are not limited by this description.

Global Privacy Control prevents automatic activation of optional embeds in this browser; you may still explicitly request a tool. This browser setting is not an account-wide or offline opt-out: contact staff for broader requests. We do not change operational service processing in response to a legacy Do Not Track signal; use Privacy Choices to control optional embeds. Essential requested services remain available.

We retain information as reasonably needed for stated purposes, transactions, safety records, disputes, and legal obligations. Retention varies by record and provider. A waiver's one-year validity is not a promise to delete the signed record after one year: signed waivers and related guardian records may be retained longer where reasonably necessary for legal obligations or the establishment, exercise, or defense of legal claims. A deletion request may not remove records we must lawfully retain; we will explain applicable limits.

Safeguards include encrypted connections, restricted staff access, server authorization, secure session cookies, staff multi-factor controls, input validation, and verified payment webhooks. No system guarantees absolute security. Report suspected misuse promptly. Providers may process information in the United States and other locations.

This website is not directed to children under 13. Children under 13 should not create accounts or directly submit information through forms or chat. A parent/guardian should contact staff about youth participation and required parental consent, supervision, and separate waivers. Tell us if a child supplied information without appropriate consent so we can investigate and act.

We update this notice with a version and effective date and provide additional notices or consent where required. Privacy contact: info@therangeri.com; (401) 443-9223; The Range, 560 South County Trail, Exeter, RI 02822.